Wow...mrnuke...
I am going to help a friend also buy a gun and if that happened to him i would be bummed also..
But..not buying a gun because of CS does not make sense to me either...
What happened to your other 3 guns, did they not work or did you trade them????
Taurus Guns are definitely priced to where working guys can afford them, so i imagine they sell a lot more than many other brands..
I have read so many posts on whats wrong with Taurus CS..but i have also read many good posts also... 8)
You are always going to read more negative about something than positive, people just are that way..
Just my guess, but i imagine there are alot of guys out there with Taurus guns that will never say they have them, but shoot them alot..
I am on 3 other forums and you would not believe how many other guns have problems and problems with CS also..( a good example is Glocks).... uh oh

Think about how many Glocks are out there, it would be amazing to know and you have entire LE agencies making them the duty handgun
PS..i used Glock as a reference only because of the history of them and how many departments and others have them or use them..
They are still one of the best guns out there
One of these forums is hosted by a very well known guy in the shooting world, and they have a section dedicated to Glock only and 1911s..
But when i read in there, most guys never say they won't buy another one..they are just frustrated at the time..
The more products that are sold the more you have a chance on having a bigger percentage of issues.. i know Glock sells alot of guns and so does Taurus..
Intentionally or not, it's bad customer service and the more people know about these problems the less they are going to sell. Simple.
I was going to buy a 24/7 45acp and a stainless PT92, but I am not after all the bad stuff I've been hearing about their returns and stuff.
Hopefully people are not relying on CS as a reason not to buy..
now if the certain gun has a recall that would be different..
Sorry you are upset, i would be too.. :-\
I hope your friends gun is taken care of..