I have sent two guns in for repair. One had a binding problem and the other had somthing brake in the thumb latch that froze up the gun. I think it was my falt that something broke . I had not paid attention that the screw holding the thumb latch on had come loose. Both guns were repaired within Two Weeks no questions asked. Depending on the problem I may get an estemit from a Gunsmith, it did cost me to send the gun to Taurus. If there is a next time it will depend on the problem and how much to fix it. I must addmit I had no problems with Taurus Service. I have all so orderd Grips and Side plate Screws and had no problems with ordering. ( If I spelled anything wrong it's because my wife isn't here to help me!!)
As I do some Gunsmithing, For myself it would depend upon what the problem is. If it's just a matter of replacing a few parts or fitting, I'll fix it myself. If it's more complicated, very labor intensive, or involves refinishing, I'll send it back to Taurus.
LedJedi, try www.americangunsmith.com. They do have a Taurus video. The price should be well worth the knowledge for the most part. Not sure how many of the newer models are in it . Contacting them would tell you that.
On my first Taurus (model 85 UltraLite alum/alloy) I had a problem with the revolver timing. I took it to my former partner/gunsmith who fixed it and I had it back the following day. I've since learned about the warranty, and if I ever have a problem with my new revolver (model 617, .357 stainless) I'll probably send it to Taurus to preserve the warranty.