This is not quality control

7316 Views 38 Replies 26 Participants Last post by BangBang, Mar 19, 2018

BangBang

Discussion Starter · Mar 7, 2018

In the past I was one of the strongest fans of Taurus Firearms. Sadly, due to things I have seen as well as things I continue to see, I can not remain loyal to the brand. I do not berate the company in public but at the same time I am not comfortable with recommending Taurus firearms to anyone, particularly new shooters/students.

Here is an example of the problems that some encounter buying a Taurus firearm....

This is a Taurus poly .357 magnum snub nose revolver that arrived at my LGS on special order for a customer.... The gun was just removed from the box and is brand new. The crack in the frame is clearly seen as well as someone's attempt to epoxy the crack. The box had a gold sticker on it that proclaimed OK in large letters.

I don't claim to guess how or why this happened. It is enough that it did after everything else I have heard and seen of present day Taurus.

There are those who sincerely hope that Taurus will miraculously turn everything around and become a fine upstanding manufacturer of firearms. Some go so far as to defend and put forth excuses as reasons for things like this happening. Maybe it is time to realize that denial is more than a river in Africa.

The customer rejected the handgun, canceled his order for the Taurus, and bought a Smith 642 that was in the case at the store.

Here are some pics of the Taurus as it came out of the box.....

Don

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Gun Firearm Trigger Revolver Starting pistol

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Gun Firearm Trigger Revolver Starting pistol

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Driswalds

· #2 · Mar 7, 2018

This has been discussed before. That is normal and all 605 poly has that.

Reactions: 1

bobbojama

· #3 · Mar 7, 2018

Looks like a HDPE Fusion Weld. I have welded HDPE pipe that the end product looked like that... You could not pull it a part at the weld with 2 D6 dozers, we tried... 18"pipe 1 1/2" wall thickness.
Still it looks poorly done and does not appear to be fully/correctly aligned.

Reactions: 1

Desperado

· #4 · Mar 7, 2018 (Edited)

I may not have been one of the strongest supporters of Taurus in the past, but at present, I am right there with you BangBang.
At one time I would recommend Taurus guns for those on a budget, but not anymore. After the way that the owners of settlement guns have been treated, and continue to be treated, I can no longer recommend Taurus, nor will I purchase another Taurus.

And those repairs look hideous on that 605 Poly. If that is what is coming out as "O.K.", you really have to wonder what is next. Reminds me of an old comment about Taurus: Customer does all quality control. I used to think that was a put down, but now I realize how truthful this is.

P.S.: You might want to read these threads, and my posts. It is just utterly mind blowing the response Taurus has given to the court and owners.

http://www.taurusarmed.net/forums/t...us-conference-tuesday-february-13-2018-a.html
http://www.taurusarmed.net/forums/t...s/377889-letter-taurus-settlement-pistol.html

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Echo40

· #5 · Mar 7, 2018

Personally, I'm unconvinced that Polymer Framed Revolvers are a good idea to begin with. I know that they tend to work in general, but I have extreme doubts about how well they hold up to a steady diet of ammo, and while they're obviously not designed as range guns, even as a seldom fired carry gun, I would feel more comfortable carrying an Aluminum Frame Revolver.

That being said, the fact that Polymer Framed Revolvers even work in the first place just goes to show that you can't judge a book by its cover, because based on looks alone you'd imagine that the first shot would fracture the frame, yet they seem to hold up well enough, ergo sometimes you have to keep an open mind about new things, and this is no exception.
Yeah, that weld looks sloppy, but apparently it was approved for sale by Taurus, and somehow I doubt that they would sell that firearm if it were dangerous, especially in the aftermath of lawsuits which were filed against them in recent years.

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muddcatt54

· #6 · Mar 7, 2018

I don't understand how something like that could even leave the factory. If I worked there I surely wouldn't want the public to see it. All manufacturers have there issues but that revolver should have been pulled off the line nd and sent back to the beginning. It's SAD s for me to see this I've stood up for Taurus for a long time but seeing this makes me wonder how could they think it would make it passes the LGS owner and the customers inspectioninspection. The final inspector and the person who tried to fix this should be looking for work JMHO

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cassrh

· #7 · Mar 7, 2018

Inspection escapes happen even in the best of conditions, especially if the company uses a "sampling plan" to inspect their deliverable items. In Taurus' case, I suspect that their QA program is nothing more than a irritating overhead expense, and if something goes wrong, it will eventually get covered on their warranty. I've never seen a number on warranty returns vs delivered products, but I'd bet the number is staggering.

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.452dia

· #8 · Mar 8, 2018

Anyone notice the turn marks on the cylinder? I would be questioning it being a new gun.

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Taurus1965

· #9 · Mar 8, 2018

Who knows anymore with Taurus. Could have been a gun that was returned to Taurus. They glued it and repackaged and sent it back out. Money is real tight now with Taurus. Lol...

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FreeInAZ

· #10 · Mar 8, 2018

.452dia said:
Anyone notice the turn marks on the cylinder? I would be questioning it being a new gun.

That's because the cylinder is coated in cold black oxide, not blued... it's a very cheap and easily worn finish. It can actually be rubbed off by hand often. It needs to be waxed or heavily oiled to keep it intact.

Just another bean counter move that will not make customers happy.

I wouldn't be surprised if you're correct and this turns out to be a "refurbished" 605 sold as new...

:facepalm:

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TurtleTamer

· #11 · Mar 8, 2018

I briefly thought about trying a poly-framed revolver. Briefly. I can't get with it though. I will stick to metal for now.

loudviking

· #12 · Mar 8, 2018

I really no longer stick up for Taurus, as I believe they could do MUCH better than they have since Mark was let go................
But by the same token, I will gladly take a picture of the 2 Smith's my LGS just received last week with the canted barrels................

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rollin thunder

· #13 · Mar 8, 2018

Look, they didn't duct tape it!

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JimmyA

· #14 · Mar 8, 2018

Well if it don't pass the Bang Bang test -- I ain't buying one! Now that's for sure!

That man knows handguns and you can take it to the bank.

.452dia

· #15 · Mar 8, 2018

I have a Ruger LCR in 357 Mag. I shoot mostly 38spl +P but I do run 5 or 10 Magnums thru it just to keep myself used to th recoil. Never had a problem with the gun but then it is a Ruger and the engineering is completely different.

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Trotline

· #16 · Mar 8, 2018

Kressler needs to send 'em a personal photo captioned with "Miss me, yet?" in Portuguese.

Reactions: 4

BangBang

Discussion Starter · #17 · Mar 8, 2018

I have a plastic snub nose revolver from Ruger that I trust completely but then again it is a .22LR.

Don

olfarhors

· #18 · Mar 8, 2018

.452dia said:
Anyone notice the turn marks on the cylinder? I would be questioning it being a new gun.

yep!
but that could be from the number of times the brain dead gun store clerks decided to try the gun out as well, not firing but just cocking or dry firing.

olfarhors

· #19 · Mar 8, 2018

rollin thunder said:
Look, they didn't duct tape it!

Obviously amatuers!
once they saw the Super Glue did not work the next natural step was to use Duct Tape!!-----

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dwhite

· #20 · Mar 8, 2018

Taurus really exemplifies a company that just truly doesn't care about their customers. I get the
feeling if something is easy and convenient for them they'll take care of it quickly otherwise the customer
can just wait and they'll get around to it.

I imagine it's humorous down in Brazil about how badly the U.S. division treats their customers
yet STILL buy from them.

Poor phone response.
Poor email response.
Poor chat response.
Poor communication when you do finally get a response.
Limited to no parts availability.
This whole "Your getting a PT-111 or nothing" on this recall.

They can build some really great stuff when they want to. If they could get this
customer service thing straightened out they could be a serious player in the
market. As it is, they're mediocre at best overall. Surely they know how bad
their service is it's no secret in the industry. Which leads us back to, if they
really cared about it they would fix it.

They really should not be in business.

All the Best,
D. White

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