The casings stick in the long rifle cylinder on my 992 Tracker. So I called Taurus. It took about an hour to talk to someone. After I get it back I may post more if I am still alive.
Too late for advice now that you've sent it in. I will say that some manufacturers rounds vary from others. I've had some stick in my 992 and others are fine in the same session. It also has a lot to do with how clean the cylinders too, .22 is dirty dirty stuff.
I'm moving this to Taurus Product Problems that others can comment if they have had the same issue. Let us know when they get it cleaned/honed and back to you.
The cylinder was cleaned before shooting. No, I did not try polishing the chambers. To give you an example of my skills, all I did in high school wood shop was make shavings. So I do not attempt to fit anything. If I tried to polish the chambers, I would probably be able to use 45 colts when finished. I also tried several brands with no difference.
.22 is seriously dirty stuff. You could always get a fine hone that allows you to remove very minimal amount of material. It really is as easy as making shavings
Not faulting you for sending it in at all, however, in the future if you have a revolver that doesn't have a warranty or don't have the time to send it in, look up some videos, it's quite simple.
I'm having the same problem with an old High Standard Double 9, I'm going to use a 22lr bore swab in my battery operated drill and some mag polish to polish the chambers in the cylinder.
Just a note about Taurus Customer Service calls, if you have a computer headset with a mic, use google to call and save your phone minutes. Any time I know I'll be on hold for a while, I call this way.
Yes, stuff like this is very disappointing as a Taurus Owner.
Perhaps its down for revamping to a make it better/ faster???
IN any regards they tout a new feature like this, people spread the word (like on here) to use it and then it bites the dust.
all I can IMAGINE is that it was overwhelmed by users.
they may just need to hire another 25 service reps, add speed to the system , OR start doing better quality control and that MAY just relieve some of the pressure on Customer Service/ repair department.
I am not a efficiency exert by any means but my rookie idea is that this is a vicious circle of bad quality control/ inspection and added work for CS and disappointed customers.
SO take your pick as to where you want to spend the company money for the best results.
I had that problem with a Rough Rider I bought in the 90s. Took the cylinder out and used a rasp on it. Push it in the hole, twist, remove. Run a 22 copper cleaning brush through, then drop in a 22 cartridge. Hold the cylinder up and turn it over. If the cartridge falls out, you're done. If not, repeat as necessary. I've still got the Rough Rider.
I wish that "chat window" was working Taurus has had my PT-911 for almost 10 weeks. The pistol is done.... It's been waiting for a few days to be shipped FedEx??? The last time I called (few weeks back) I had to wait for 45 mins until I could talk to someone!?!
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