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I'm moving this to Taurus Product Problems that others can comment if they have had the same issue. Let us know when they get it cleaned/honed and back to you.
 

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Discussion Starter · #5 ·
The cylinder was cleaned before shooting. No, I did not try polishing the chambers. To give you an example of my skills, all I did in high school wood shop was make shavings. So I do not attempt to fit anything. If I tried to polish the chambers, I would probably be able to use 45 colts when finished. I also tried several brands with no difference.
 

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.22 is seriously dirty stuff. You could always get a fine hone that allows you to remove very minimal amount of material. It really is as easy as making shavings :)

Not faulting you for sending it in at all, however, in the future if you have a revolver that doesn't have a warranty or don't have the time to send it in, look up some videos, it's quite simple.

Good luck!
 

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Welcome to the Wonderful World of Taurus Customer Service. Enjoy the experience. :sarcasm:


I am thinking this will be a fast turnaround unless they determine that it needs a new cylinder. Even then, those guns are made right there.
 

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I have a recording of the theme song to Jeopardy that I put on and listen to!--------:D
Its the LONG play edition!
 
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I had that problem with a Rough Rider I bought in the 90s. Took the cylinder out and used a rasp on it. Push it in the hole, twist, remove. Run a 22 copper cleaning brush through, then drop in a 22 cartridge. Hold the cylinder up and turn it over. If the cartridge falls out, you're done. If not, repeat as necessary. I've still got the Rough Rider.
 

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I wish that "chat window" was working :( Taurus has had my PT-911 for almost 10 weeks. The pistol is done.... It's been waiting for a few days to be shipped FedEx??? The last time I called (few weeks back) I had to wait for 45 mins until I could talk to someone!?!
 

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Has been a dead link for weeks now - no worky. LOL
Yes, stuff like this is very disappointing as a Taurus Owner.
Perhaps its down for revamping to a make it better/ faster???
IN any regards they tout a new feature like this, people spread the word (like on here) to use it and then it bites the dust.
all I can IMAGINE is that it was overwhelmed by users.
they may just need to hire another 25 service reps, add speed to the system , OR start doing better quality control and that MAY just relieve some of the pressure on Customer Service/ repair department.
I am not a efficiency exert by any means but my rookie idea is that this is a vicious circle of bad quality control/ inspection and added work for CS and disappointed customers.
SO take your pick as to where you want to spend the company money for the best results.
 
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