Has been a dead link for weeks now - no worky. LOL
Yes, stuff like this is very disappointing as a Taurus Owner.
Perhaps its down for revamping to a make it better/ faster???
IN any regards they tout a new feature like this, people spread the word (like on here) to use it and then it bites the dust.
all I can IMAGINE is that it was overwhelmed by users.
they may just need to hire another 25 service reps, add speed to the system , OR start doing better quality control and that MAY just relieve some of the pressure on Customer Service/ repair department.
I am not a efficiency exert by any means but my rookie idea is that this is a vicious circle of bad quality control/ inspection and added work for CS and disappointed customers.
SO take your pick as to where you want to spend the company money for the best results.