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Discussion Starter · #1 ·
Hi. I sent my 1911 back to Taurus after finding some manufacturing defects. Taurus received it on 4/11. I was told 2 weeks ago that I should be done by the end of May so I called today to check on it. The CSR put me on hold for a while and came back and told me it was sent to the review board. I asked thim what that meant and he said he couldn't tell me any more than that. I then asked what the review board was and he said guns go there if they needed to determine whether it should be repaired or replaced and to call back Monday or Tuesday. Has anyone else heard of this?
 

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Discussion Starter · #3 ·
I guess they need to figure out how it got through QC. I don't see how they can repair it as part of the problem is too much steel was removed. I'm hoping they just send a replacement w/o any defects. I just wonder how long this will take.
 

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Discussion Starter · #8 ·
It doesn't sound like it. I called today as instructed to get an update. The girl on the phone first couldn't find the SN after she had already told me it had been received on 4/11, which didn't make any sense. Then she asked my name, put me on hold and came back to tell me that it had been "repaired". I said, "OK. So it was repaired, not replaced". She acted surprised and asked who told me it would be replaced. I told her about my last call and that I was told it went to the review board to see if it was to be repaired or replaced. She asked if it was a male that answered. I said yes, but I didn't know who. She put me on hold again and came back and told me that they don't do replacements and that it was repaired and would be tested by Friday and to call back then. I don't know how they can repair where too much steel was removed so I guess I'll just have to wait and see.
 

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Discussion Starter · #12 ·
It's here. After 9 weeks they finally sent a replacement. I'm a bit disappointed though as the replacement has some of the same defects, although they aren't to the same degree as the last gun. I'll post comparison pics when I get a chance.On the upside though they sent the replacement with everything so I have 2 new mags, a spare brush and bushing wrench. I was planning on going to the range tomorrow to test my wife's new wheel gun so it came at a good time. I'll be sure to post a range report.
 

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Discussion Starter · #14 ·
Took it to the range on Saturday and put about 100 rounds through it. Wow! This one's a keeper! It shot better than I did. I can't wait to get back to the range.
 
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