A visit to Taurus International in Miami, FL
On December 14th, 2011 two of the TaurusArmend.net moderators were invited to the Taurus International Mfg., Inc. factory in Miami for a tour of the facility. Airwrench and I volunteered to go. I'm not sure exactly what we were expecting but I can tell you that this plant tour far and away exceeded all expectations of what I was prepared to see. The plant is exceptionally well managed, exceptionally well run, and exceptionally clean. The level of professionalism was stellar from the security guard at the front gate right on up to and including the new President and CEO, Mark Kresser. The type of positive attitude we witnessed doesn't happen overnight and it isn't something you can fake. It was genuine and I for one was impressed by it. We were introduced to the staff, sat in on a Question and Answer meeting with the CEO and Industrial Manager, were given a complete tour of the entire operation from manufacturing, to assembly, to test fire, to shipping, to customer service, warranty repair and warehouse. In every area the professionalism was evident. People were smiling, they worked easily with each other and were not uncomfortable having the company President talking to them and looking over their shoulder.
The pictures and narrative's below tell the story of our trip to Taurus. We wanted to pass this along to our members so that you can see some of what we saw. This forum has no affiliation with Taurus International MFG, Inc. We are an independently owned and managed forum comprised of Taurus owners and gun enthusiasts. We have always called things as we see them, and have always tried to be fair and even handed in our assessment of all things related to Taurus, guns and shooting. This trip and the resulting report is no different. Taurus is not an advertiser on this forum as of this writing nor have they ever been. This trip was initiated by the owners of this forum in an effort to give you, the members, a better look at how some of our favorite guns are made and who makes them. As with anything that is manufactured in quantity, sometimes something gets sent out when it shouldn't have. This happens to all manufacturers of all things. I hope that when you see the pictures and read through the narratives that you will begin to realize just how few firearms are actually returned to Taurus relative to the numbers of guns that they sell. I hope you will try and see through our limited ability to photograph all that we saw, and appreciate just how well this plant is run and how state of the art this gun manufacturer really is. Please feel free to ask Airwrench and I any questions you may have and we will do our best to get you an answer.