Taurus has had my 431 since March 26, 2007. The gun was sent in for failing to fire in DA and really bad point of impact issues. I have been calling every once in a while to check on it. Last week, they said it was all done and waiting to be shipped. Today is friday and no gun so I called to inquire. The CS guy said "Now why hasn't this gotten back to you yet?". He then put me on hold for a bit. He then comes back and says my gun is waiting for accuracy testing by the gunsmith which he says is one guy. The rub? He says he can't find my gun??!! I left him my number and he is supposed to call back as soon as they can find it. ??? I'll keep you posted. I'm not happy right now. I'm at 8 weeks of waiting and now they can't even find it.