RCBS Customer Service

543 Views 6 Replies 7 Participants Last post by darbo, Jan 6, 2018

tooboocoo

Discussion Starter · Jan 5, 2018

Once again these guys have proven to be first class. I managed to lose both calibration weights for my Rangemaster 750. I contacted RCBS CS about buying replacements and one hour later I'm informed that a new set is on the way.....no charge! I informed the gentleman that he has a customer for life.

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Fishinkeylargo

· #2 · Jan 5, 2018

Quality service.

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muddcatt54

· #3 · Jan 5, 2018

I called Taurus CS this morning 40 min wait 3 min conversation very nice lady and answered my question

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texastaurusguy

· #4 · Jan 6, 2018

That jives with my experience with RCBS. I broke a depriming rod and they sent me like 8 new ones for free. I still have a few, and I hate it when I run across some 9mm brass that is berdan primed and I can't tell by looking.

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garyh

· #5 · Jan 6, 2018

Good customer service goes a long way.

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TonyC2639

· #6 · Jan 6, 2018

Agreed on RCBS. They have provided me with free stuff and over the top customer service. They're awesome.

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darbo

· #7 · Jan 6, 2018

I had a similar situation with Hornday. The seating dies come with 2 different seating stems. I simply could not find the one I wanted. Called Hornady and told the guy I have no idea what I did with it! I had a replacement in a few days at no cost.

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