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Discussion Starter #1 (Edited)
This may or may not be the right place for this thread - I looked all over the sight, and the closest I could find was the Sponsor section, and I don't know if RAASCO is one. So Mods, if you need to move this, by all means.

So, here is why you should never hesitate to call the fine folks at RAASCO when you want new grips for your PT1911...

My son-in-law is the one who introduced me to the PT1911 several months ago. He and my daughter love theirs, and shoot it regularly (it's an SS model). Their birthdays happen to fall within 2 days of one another, so after I ordered my PT1911, I started browsing the web, and someone in the forums here mentioned RAASCO, with the idea of getting new grips for my own. Well, way down at the bottom of the list of available grips is an option to have a 3-letter mongram placed on the grip of your choice, and that gave me a birthday plan...

I called them up, and spoke to Alan last Friday (the 9th), and threw him a curve ball. What I asked him to do was to monogram my son-in-law's 3 initials on one grip, and my daughter's on the other of the two. One set of grips, two different monograms. We talked a bit, I told him why I wanted them this way, and he thought that was an excellent idea. I then asked if I could have them by this Friday (the 16th), as I would be seeing them then, and planned to wrap each grip seperately and give them to them as birthday presents.

Though my request was unusual, and the time frame was very tight, he gave me a few grips to choose from (ones he felt were CAD-ready), and said he'd do his best. I picked a desgin I liked and placed the order.

I hadn't heard anything from them by this afternoon, so I called. Alan explained he and his wife (they are basically a two person operation) had been overwhelmed with orders, and he didn't think he could get them out on time. I was disappointed, but didn't complain or push.

A few hours later, I got an email stating that not only had he finished them, he had even shipped them Priority mail, and included a tracking number!

Folks, I don't know about you, but customer service like this just doesn't happen often enough in today's world. To say I'm impressed would be an understatement. So, 5-Stars to the folks at RAASCO Grips, LLC for just making it happen.

I'll post pics when they arrive...and yeah, I am ordering a set from them for mine as well. How could I not?

Menawhile, here's an example...I ordered a different set (color), but you get the idea:

RAASCOmgrmdGrips.jpg
 
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I also recently ordered Raasco grips for my PT1911. The order was processed and delivered very professionally. Excellent service!
 

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Awesome CS story.

I'm a big fan of my raasco's, I only wish they made 'em for my pt92!
 

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I love my Raasco's. First thing I ordered for my PT1911 when I picked it up. I received an email after I ordered, one when they were finished, one when they had shipped and one a week or so ago asking how I liked them and if they arrived without damage. Now that's customer service and they'll definitely get more of my business in the future
 

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I really like good customer service stories...it reinforces my faith in what has made this nation great. I don't own any Raasco's yet, but after hearing these reports they will be one of the first places I look when I am wanting to change grips.
 

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^^ If stories aren't enough for ya, here's a little gratuitous gun porn :D

 
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Agree with all of the above. Great service, great product. I have two pairs, these are my current favorite, Canvas Green Phenolic. They feel almost like suede, but tough as nails.
 

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Yep, I have several sets!
great company, great service, inexpensive fast shipping of your order and a really superior product.
 

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I am sure that you all have seen my Raasco but here you go anyway!
 

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Discussion Starter #15
The new grips arrived as promised, and really, really looked nice. If the pics don't show them off well enough, blame me...heh. Again, hat's off to Alan & his wife for making this happen. My son-in-law and daughter were thrilled with them.

GripAMC02.jpg GripSMC01.jpg

Maybe it's just my computer/connection, but in many of my posts, words are repeated, and it's impossible to edit them out. Just wanted to point that out, in case y'all wondered if I waited until I was drunk before I posted anything.
 

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Maybe it's just my computer/connection, but in many of my posts, words are repeated, and it's impossible to edit them out. Just wanted to point that out, in case y'all wondered if I waited until I was drunk before I posted anything.
WOW! so you post while you are sober??
Intersting idea!
I might just try that one of thes days!-LOL
 

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Discussion Starter #17
WOW! so you post while you are sober??
Intersting idea!
I might just try that one of thes days!-LOL
I dunno...I've always found it much easier to explain my overall lunacy if people think I'm plastered. Very few know that I'm actually this level of dumb and completely sober.
 

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I'm about to order my second set of grips for my PT 1911' love what they look and feel llike and most important the people behind product Are outstanding ...Paul.
 

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I got a set for my stainless PT1911 in 38 Super. Perfect fit. Perfect service. I will be buying more as will the guys at the range. They all liked them and wanted to order for their 1911s.
 

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I got a set for my stainless PT1911 in 38 Super. Perfect fit. Perfect service. I will be buying more as will the guys at the range. They all liked them and wanted to order for their 1911s.
DO they look like these??-LOL
In all seriousness this set on the stainless 1911 in the picture is for a Colt, if you notice the grips fit back just a bit from the front of the grip frame on the Taurus, it seems that there is just a smidge of a difference in grip size on the Taurus form the Colt.
Now when you order a set from Raasco for the Taurus 1911 they are set for this slight difference and fit perfectly.
The picture of the PT1911 Duo-Tone has Raasco grips for a Taurus 1911, and notice they are equally balanced between the back and front of the grip frame.
so yes Colt grips will fit ,but you will have a slight offset, no biggy just FYI.
really few notcie this unless its pointed out to them however.
of course on rubber wrap around grips you can't see the grip frame.
 

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