Where did you find an extractor to purchase? Taurus won't sell one because it's a 'proprietary' piece or some such. So if this is an aftermarket thing that you did yourself I'm pretty sure you voided the warranty, but don't quote me. How did the pieces fall out? I've only pulled mine once to clean it up and it was a relatively technical process requiring the removal of a lot of various pieces starting at the rear cap on the slide. Sounds like either it was poorly assembled, or not built to spec which allowed enough free play between parts to bugger up the whole thing.