I bought a new PT145 Mil Pro that went back to Taurus five (5) times before they replace it (under duress) with a new pistol. That replacement was returned to Miami and it got a replacement barrel, a replacement front sight, and an adjustment to the trigger bar.
I had hoped my Taurus headaches were over, but then:
11/1/2012 my PT145 Mil Pro (Serial Number NDN42574) was delivered to Taurus in Miami for a replacement barrel because of severe lead fouling and inaccuracy.
2/25/2013 A Taurus representative told me that since barrels were still on back order they would replace the pistol with a new one…but new pistols are also on back order.
5/6/2013 Still no barrels, or pistols, available. I told them “I surrender”; return it to me.
After more than six (6) months, and a multitude of phone calls, I finally told Taurus to return the firearm to me. My original weapon arrived fifteen days later. However, the enclosed paper read “…our examination of the firearm indicated that it would be unsafe to shoot.” and “YOU SHOULD GOVERN YOURSELF ACCORDINGLY.” (Their capital letters, not mine). There was no explanation as to how, or why, it was unsafe.
Okay, so then I tried sending a letter directly to Mr. Mark Kresser, C.E.O. and explained my problems. I was polite and related how much “I love the look, size, feel and capacity of the weapon” but I wanted a safe PT145. I said I would wait two weeks for some kind of response from Taurus, then I would post a caveat emptor on various Internet forums. That letter brought no results. No telephone call, no e-mail, no letter.
It appears that Taurus has washed their hands of the entire matter, without even bothering to apologize. I cannot shoot, or sell, the firearm…which is just as well, as it will be needed for the trial, as it appears that is my last resort in dealing with the “Lifetime Warranty”.
To those that have a Taurus semi-auto good luck! To those thinking of buying one, think long and hard! Mine was a true love/hate experience, and I have had enough!
NOTE: I have truthfully stated my experiences with both of my Taurus PT145’s. Due to a pending divorce and the need to puchase a new home, I will rarely check this posting and will probably not respond to any comments, suggestions, or responses. But I will will find time to take my safe and reliable 45’s to the range.
UPDATE: A supervisor called me on 6/19/2013...hopefully, I will soon have a good, working pistol.
SECOND UPDATE: A new barrel arrived on 6/21/2013, thanks to a wonderful lady at Taurus. I am a happy camper!
I had hoped my Taurus headaches were over, but then:
11/1/2012 my PT145 Mil Pro (Serial Number NDN42574) was delivered to Taurus in Miami for a replacement barrel because of severe lead fouling and inaccuracy.
2/25/2013 A Taurus representative told me that since barrels were still on back order they would replace the pistol with a new one…but new pistols are also on back order.
5/6/2013 Still no barrels, or pistols, available. I told them “I surrender”; return it to me.
After more than six (6) months, and a multitude of phone calls, I finally told Taurus to return the firearm to me. My original weapon arrived fifteen days later. However, the enclosed paper read “…our examination of the firearm indicated that it would be unsafe to shoot.” and “YOU SHOULD GOVERN YOURSELF ACCORDINGLY.” (Their capital letters, not mine). There was no explanation as to how, or why, it was unsafe.
Okay, so then I tried sending a letter directly to Mr. Mark Kresser, C.E.O. and explained my problems. I was polite and related how much “I love the look, size, feel and capacity of the weapon” but I wanted a safe PT145. I said I would wait two weeks for some kind of response from Taurus, then I would post a caveat emptor on various Internet forums. That letter brought no results. No telephone call, no e-mail, no letter.
It appears that Taurus has washed their hands of the entire matter, without even bothering to apologize. I cannot shoot, or sell, the firearm…which is just as well, as it will be needed for the trial, as it appears that is my last resort in dealing with the “Lifetime Warranty”.
To those that have a Taurus semi-auto good luck! To those thinking of buying one, think long and hard! Mine was a true love/hate experience, and I have had enough!
NOTE: I have truthfully stated my experiences with both of my Taurus PT145’s. Due to a pending divorce and the need to puchase a new home, I will rarely check this posting and will probably not respond to any comments, suggestions, or responses. But I will will find time to take my safe and reliable 45’s to the range.
UPDATE: A supervisor called me on 6/19/2013...hopefully, I will soon have a good, working pistol.
SECOND UPDATE: A new barrel arrived on 6/21/2013, thanks to a wonderful lady at Taurus. I am a happy camper!
