Do you have factory mags as well? or just Promags? If the only mags you have are Promags that could be your problem right there.
That's absolutely crazy if true (not doubting YOUR word, suspect CS is wrong). Taurus cannot possibly come out ahead having a pistol returned to repair mag release under warranty vs. sending a new mag release assembly to a customer for self-install. On the other hand, Taurus may be ahead of the curve on new gun laws - mag dropping after each shot, requiring reinsertion and clearing jam would truly slow down one hell bent on shooting many people on a rampage. LOL Lordy, I'm becoming a conspiracy theorist !! LOL Move over Alex Jones.Called Taurus cs this morning, yes I got right through. They are going to send me a magazine to try to see if that is where the problem is. They did say they can no longer mail mag releases out as they are restricted items. I found this a little curious.