Joined
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6 Posts
Didn't know where to post this, but this seemed like the best place although this is not a complaint at all...
I won a Taurus 1911 via random draw back in August at the Steel Challenge Championships. Unfortunately, I could not have the 1911 as it is not on the list of CA approved guns. So Taurus gave me the choice of any other gun that was CA legal. I ended up going with the PT-92 SPL. They didn't have one in stock, so they built me a new one. After a shipping delay (I am not going to complain -- it's a free gun afterall), I finally got a call from my FFL on Friday saying that it had arrived. They added that there was some bad news - the gun came shipped with hi-cap magazines that are not legal in CA, so the FFL would not be able to give me those when they release the gun.
I called Robert at Taurus' Florida office. I'd been dealing with Robert since the I won the gun... he was a bit upset because he specifically told the people who packaged the gun to put 10 round mags with it. He took my address and said he'd put in the order to have 10 rounders shipped out ASAP. This was late Friday afternoon.
Saturday morning, I headed out to my weekly IDPA match and had a great time shooting my .45... arrived home around noon. As I am pulling in my driveway, the FedEx truck pulls up, the guy jumps out and hands me a package - FROM TAURUS! In less than 24 hours, I had the correct magazines -- during holiday season no less!
To make a great story even better, instead of the expected and normal two magazines, they sent me FIVE MAGS!
Thanks to Robert, who has been a joy to deal with over the last few months and to Taurus for making things right in a big way!
I can't pick the gun up for 10 days (CA waiting period) but since the FFL is also a shooting range, I can go in a shoot it as much as I want during the waiting period. I am going first thing tomorrow to put some rounds downrange.
THANKS TAURUS!
I won a Taurus 1911 via random draw back in August at the Steel Challenge Championships. Unfortunately, I could not have the 1911 as it is not on the list of CA approved guns. So Taurus gave me the choice of any other gun that was CA legal. I ended up going with the PT-92 SPL. They didn't have one in stock, so they built me a new one. After a shipping delay (I am not going to complain -- it's a free gun afterall), I finally got a call from my FFL on Friday saying that it had arrived. They added that there was some bad news - the gun came shipped with hi-cap magazines that are not legal in CA, so the FFL would not be able to give me those when they release the gun.
I called Robert at Taurus' Florida office. I'd been dealing with Robert since the I won the gun... he was a bit upset because he specifically told the people who packaged the gun to put 10 round mags with it. He took my address and said he'd put in the order to have 10 rounders shipped out ASAP. This was late Friday afternoon.
Saturday morning, I headed out to my weekly IDPA match and had a great time shooting my .45... arrived home around noon. As I am pulling in my driveway, the FedEx truck pulls up, the guy jumps out and hands me a package - FROM TAURUS! In less than 24 hours, I had the correct magazines -- during holiday season no less!
To make a great story even better, instead of the expected and normal two magazines, they sent me FIVE MAGS!
Thanks to Robert, who has been a joy to deal with over the last few months and to Taurus for making things right in a big way!
I can't pick the gun up for 10 days (CA waiting period) but since the FFL is also a shooting range, I can go in a shoot it as much as I want during the waiting period. I am going first thing tomorrow to put some rounds downrange.
THANKS TAURUS!