I have a 24/7 I put a new mag release spring in. It sure as heck wasn't easy.
Don't blame you for sending it in. Wait time stinks though.
All the Best,
D. White
Don't blame you for sending it in. Wait time stinks though.
All the Best,
D. White
My PT111 Story
Picked it up about a year ago as part of a trade.. Wanted one but really had no desire to actually buy one.. Well didnt take long to figure out why it was thrown in as part of a trade... after second mag the mag release fell out... Put it a case and sort of forgot about it.. Jan 2018 I was going thru some stuff and found it again, Figured what the heck.. Contacted CS and they sent out the "Repair parts" to fix it. I was under the impression I could do it myself.. Well, anyone that has had this happen will know they might send the parts but no instructions and how to make the repair... Again put it aside for a while... April I picked it up again and contacted CS again... Asked them to send instructions on how to make repair.. NOPE.. NO GO... After 2 phone calls where I had wait at least 45 mins on hold each time I got Taurus to send me a shipping label for a return so off it went...
Its now been 10 weeks.. They said repair can take 12 weeks... (ABSOLUTELY FREAKIN RIDICULOUS TIME LINE)... I called this morning... Again 45 mins on hold... Was told my gun has been repaired and is waiting to be test fired. CS could not give me time line as to how long it has been waiting nor could they tell me how much longer it will take before being shipped back to me... Anyone have any clue as to how long the test fire takes?...
I am thinking this will be the LAST Taurus I will ever own... What happen to my pistol is a well known design flaw. I would think as such all efforts would be made to expedite the repair process on these guns. I guess I am wrong.
I picked on a 38 special snubbie as a back up while this has been gone. Chances are good I will sell this when I get it back and put the money towards a full size "Duty" gun... Might finally be time to get my 1911...
Its now been 10 weeks.. They said repair can take 12 weeks... (ABSOLUTELY FREAKIN RIDICULOUS TIME LINE)... I called this morning... Again 45 mins on hold... Was told my gun has been repaired and is waiting to be test fired. CS could not give me time line as to how long it has been waiting nor could they tell me how much longer it will take before being shipped back to me... Anyone have any clue as to how long the test fire takes?...
I am thinking this will be the LAST Taurus I will ever own... What happen to my pistol is a well known design flaw. I would think as such all efforts would be made to expedite the repair process on these guns. I guess I am wrong.
I picked on a 38 special snubbie as a back up while this has been gone. Chances are good I will sell this when I get it back and put the money towards a full size "Duty" gun... Might finally be time to get my 1911...
1 - 12 of 12 Posts
Bitsman do not know,but I do know I would have exhausted every avenue outside of CS first.
Advantage in buying a G2c...less than $200 firearm with a one year warranty......I refuse to deal with Taurus CS ever again, so it will never see a Taurus repair facility!!!
I probably would have paid a gunsmith 20-25 bucks to replace it.
I did take it gun and parts to 3 different LGS's and 2 local smiths prior to sending it back to Taurus. They all pretty much looked at the gun.. Looked at the repair parts... And said.. "You got me.. " The actual repair parts are in no way similar to the actual mag release in the gun.. I am curious as to how it looks when I get it back... Kinda a square peg in a round hole sorta thing...
Received a FedEx txt this morning... Appears I have a package coming from Florida that will require a signature of someone 21 years or older and photo ID...
If the PT-111 had been your EDC, I would understand being upset about a 12 week repair time.
If you had gone to a gunsmith to begin with, the might have repaired the gun while you waited. Or, as soon as you realized there was a problem, sent the gun back to Taurus for repair.
What I'm reading is that you had the gun for over a year and basically forgot you had it. Hard for me to wrap my head around your being upset that it took 12 weeks to get it repaired when it wasn't important to you for over a year.
My $.02
If you had gone to a gunsmith to begin with, the might have repaired the gun while you waited. Or, as soon as you realized there was a problem, sent the gun back to Taurus for repair.
What I'm reading is that you had the gun for over a year and basically forgot you had it. Hard for me to wrap my head around your being upset that it took 12 weeks to get it repaired when it wasn't important to you for over a year.
My $.02
Sorry to hear about your PT-111 problems. I have two PT-111's, and think they are great.
Taurus does seem to have a QA problem. A few lemons slip thru, and it looks like you got one.
Taurus does seem to have a QA problem. A few lemons slip thru, and it looks like you got one.
I had the ambi safety issue with my PT 1911 and bought a single sided safety and paid a gunsmith to install it and fit an extended slide release at the same time. The OP does state that he tried to get local 'smiths to install the parts sent from Taurus...I am wondering if they sent the wrong parts.If the PT-111 had been your EDC, I would understand being upset about a 12 week repair time.
If you had gone to a gunsmith to begin with, the might have repaired the gun while you waited. Or, as soon as you realized there was a problem, sent the gun back to Taurus for repair.
What I'm reading is that you had the gun for over a year and basically forgot you had it. Hard for me to wrap my head around your being upset that it took 12 weeks to get it repaired when it wasn't important to you for over a year.
My $.02
He does say that. But he says he got them thinking he could repair it himself. So, they might have sent him the wrong parts... OR.... He might not have ordered the correct parts.I had the ambi safety issue with my PT 1911 and bought a single sided safety and paid a gunsmith to install it and fit an extended slide release at the same time. The OP does state that he tried to get local 'smiths to install the parts sent from Taurus...I am wondering if they sent the wrong parts.
If I had a gun that had been laying around for a year and finally discovered it was broken AND had a lifetime transferrable warranty, I would have let Taurus repair it and would have been happy to get a gun, that I didn't care I had, back in working condition.
Have you ever walked into an auto repair shop and said "I have my own parts, can you fix my car for me." They'll usually tell you no or charge you double.
I suspect that Gunsmiths might have the same frame of mind.
Actually I have a mechanic that did that for me when I bought rotors and pads for my Miata and, sadly, learned that I cannot work that low on the floor anymore.He does say that. But he says he got them thinking he could repair it himself. So, they might have sent him the wrong parts... OR.... He might not have ordered the correct parts.
If I had a gun that had been laying around for a year and finally discovered it was broken AND had a lifetime transferrable warranty, I would have let Taurus repair it and would have been happy to get a gun, that I didn't care I had, back in working condition.
Have you ever walked into an auto repair shop and said "I have my own parts, can you fix my car for me." They'll usually tell you no or charge you double.
I suspect that Gunsmiths might have the same frame of mind.
I did wonder what kind of gunsmith couldn't figure out how to change out a mag release...that's when I thought that maybe the parts weren't correct.
1 - 12 of 12 Posts
- This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Taurus Firearm Forum
A forum community dedicated to Taurus firearm owners and enthusiasts. Come join the discussion about optics, gunsmithing, styles, reviews, accessories, classifieds, and more!
Full Forum Listing
Explore Our Forums
Recommended Communities
