Don't worry, they'll get it fixed and sent back in no time. Keep us posted.I shipped it FedX and Taurus paid for it. They said they would cover shipping for six months on a new weapon. I did check to see how much it would cost me to send it and it was going to cost me $65.00 that when I called Taurus and they emailed me a shipping label I hope it only takes 2 weeks to get it back. I guess will see. I really do like the polymer protector. I think the cylinder is out of time.