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Discussion Starter · #1 ·
Hi All

My new protector Polymer 38+P got to Taurus for repair. I talked with them today and they said 4 to 6 weeks for the repair. Is this a normal time for a warranty repair?
 

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They normally say 6 weeks, but my PT1911 was gone 2 weeks and a day over the New Years holiday. If it is a simple fix not requiring new parts, it will be pretty quick.
 

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How did you ship it and who paid for shipping ?
Bill W.
 

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Discussion Starter · #4 ·
I shipped it FedX and Taurus paid for it. They said they would cover shipping for six months on a new weapon. I did check to see how much it would cost me to send it and it was going to cost me $65.00 that when I called Taurus and they emailed me a shipping label I hope it only takes 2 weeks to get it back. I guess will see. I really do like the polymer protector. I think the cylinder is out of time.
 

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I shipped it FedX and Taurus paid for it. They said they would cover shipping for six months on a new weapon. I did check to see how much it would cost me to send it and it was going to cost me $65.00 that when I called Taurus and they emailed me a shipping label I hope it only takes 2 weeks to get it back. I guess will see. I really do like the polymer protector. I think the cylinder is out of time.
Don't worry, they'll get it fixed and sent back in no time. Keep us posted. :)
 

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My model 65, purchased last December, needed minor repairs. After talking to Taurus CS, I was emailed a shipping label. Repairs took 17 days, door to door, including one missed delivery (no one home); shipping costs paid by Taurus. Repairs seem effective, although it will take a trip to the range to be sure. Weapon was very accurate, right out of the box. Pretty satisfied with Taurus CS, at this point.
 

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i sent my new Public Defender Poly that i got for Christmas in for warranty repair. They show receiving it Jan 9 2013 and I see it was just shipped back to me on Feb 14 2013, I should receive it back from Fedex tomorrow Feb 18 2013. I also got an email once they received it saying 6 weeks.
 

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Good news Al. It will feel so good back in your hands. Taurus showing good communications.
Bill W.
 
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