Write to:
Taurus International
6175 NW 49th Ave
Miami, Florida 33014
Taurus phone lines are manned from 8 am - 10 pm EST, which is 14 hours per day, 305-624-1115
I've read other threads about this problem. My dealer is giving me the run around and seem like they dont want to take it back and ship it Taurus for warranty repair. Where can i order the part? The manual says part number 32 Transfer bar. I've PMed a member here and he said to call taurus directly. The problem is i'm in Guam and it'll be a problem calling due to the time difference.
Taurus only ships parts to people they confirm have a Taurus handgun. And it will cost you for the part if you don't send in the gun.
Try calling them as close to 9am eastern time as you can. They should be able to arrange for shipping the gun back or shipping you the part.
Good luck !
What do you mean exactly "it will cost me for the part if i dont send in the gun". MY dealer was talking about different types of fees. Also a fee for them to take it to the post office and do paper work on their own time. Thats a lot of fees and time.
I just want the part from someone here.
Even with the dealer, Taurus wont accept it coming from outside the continental US, Customer Service said so. Guam is a U.S. Territory. I'm SOL. I'm gonna just take it apart and weld the transfer bar together myself.Your dealer should be able to do this for you. Whatever hassle he gives you would be better than sitting on a broken new gun. I would take care of it that way.
MIG weld, Co2 for gas, .025 wire. The transfer bar was so small, it only took a split second to weld together.I am curious as to which method of welding did you use ?