Canted barrels are something you have to watch for with revolvers. However, I've found the Taurus revolvers tend to be on the money as far as barrel fit more so than current S&W and Ruger revolvers despite the higher quality of fit and finish with Smith and Ruger. I have had an 85 and two 605's I could hit an eight inch target at 25 yards with. As to Taurus customer service - all you can do is send it back and see. Otherwise, you can learn to sight the gun at it's true point of aim; which is what I do with my S&W model 64.