I am afraid I must concur with other postings that Taurus customer service leaves a lot to be desired. I own 2 taurus automatics and a taurus 357 revolver. No problems. when I purchased the judge two of the cylinders would not seat shells. I had to make several phone calls to get taurus to pay for shipping (Finally spoke To Richard). Still haven't received the check yet. Taurus still has the gun been six weeks. I just dont feel that paying for shipping and expedited service is too much to ask on a firearm that was defective out of the factory without a single shot fired.