Thanks, Th0r. We have been all over that one on this forum. This is the first time I have seen the claim form link posted, though. The mess is continuing. The brand has been degraded to the point that even loyalists are backing away. If you have a Taurus that works, keep it and enjoy it. If, like many of us, you have a Taurus lemon, send it back for service until they fix it, reimburse you for it, or refuse to do anything more for you. Then, like I did with one of my Tauri, take it to a local gunsmith and get it fixed so you can use/carry it without fear of malfunction.
Then make a note for future reference: NEVER BUY ANOTHER TAURUS. The brand is now synonymous with Jimenez.