[ceetee]

Both my second and third range trips with my 24/7 .40 were terrible. FTF after FTF after FT-effing-F. Out of each magazine, I had a minimum of 4 stoppages, with all rounds uniformly nosediving into the magazine body. They weren't getting hung up on the feed ramp - they were just not making it out of the magazine. I finally got fed up, and called Taurus, asking if they wanted the whole gun back, or just the magazines. She told me to send the mags in and they would replace them for free, so yesterday, I packed them up in a padded mailing envelope, and off they went. We'll se ehow long it takes them to get them back to me...

 

[Robby]

Re: How long does it take for Taurus to swap out magazines?

They did replace one of my PT111 mags, after I faxed them the report about being defective.

It took about 16 days total. However, it was during the Thanksgiving Holidays, so it probably took about 5 days more than normal.

 

[ceetee]

I called Taurus today to see if they had received my magazines, and to see if they had sent out my new ones. If they hadn't, I wanted to see how long it would take until they did send them out. The girl I spoke with looked through her computer, did manage to find where they had received my mags, and logged them into their repair system, but said they had placed the .40 mags I was supposed to get on backorder.

I asked her how long she thought they would be on backorder, and she had me hold for a minute or two. She then said she checked her inventory, and that showed that they did have some in stock. :???:

She told me that she was going to send the order for two new magazines to be sent out. Normal snail mail takes a day or two to make the 90-minute drive from Miami to my house, but she said I should expect the shipment to take seven-to-ten business days...

We'll see...