Yeah, I just saw the email as well. Just checked mine on their website, mine is not affected. So that's good news at least.
WOW. That's not good, and a real bummer for owners of those pistols.
I wish Taurus showed half that much urgency about their bad TX22 barrels.
I’ve gotten nothing back from them as well. Seems like I would have received a label immediately, very strangeMy gun is affected, but once I submitted my information, there were no further directions. Are they going to send a label to be sent off, or is that on us? I emailed them about it but haven't heard back. If anyone has heard otherwise, please let me know. This is the first time having to do this, so I'm not sure what the protocol is for mailing a gun.
Patience might be in order in this case. Consider that the email just went out and there are potentially tens of thousands of people who are all trying to get the same answer right now.Was just on hold for 18 minutes with no answer, this is totally unacceptable, what the heck
I agree completely, my frustration is the time spent on the phone. When I’ve called Sig or Glock for example, 2 or 3 minutes and I’m speaking to someonePatience might be in order in this case. Consider that the email just went out and there are potentially tens of thousands of people who are all trying to get the same answer right now.
That's the bright side of things. Start with that, then after a week or two of the same you can start to panic. 🤪
I understand that, hold time is never good time.I agree completely, my frustration is the time spent on the phone. When I’ve called Sig or Glock for example, 2 or 3 minutes and I’m speaking to someone
That's another thing...it doesn't seem to be a recall. It's a 'safety notice'. 🤔Just checked mine and it’s good to go. Not affected by the recall. I was kind of surprised since I bought mine not long after they were first released.
Good luck to those that are affected, and hope it’s a quick turnaround for you.
Thank you for keeping us updated on the process. Please continue to do so. All too many issues get posted and the process/resolution is never documented. This may help untold future help seekers by keeping the thread updated.I agree completely, my frustration is the time spent on the phone. When I’ve called Sig or Glock for example, 2 or 3 minutes and I’m speaking to someone