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Discussion Starter · #1 ·
I just purchased a model 82 that was a special order. It looked like most new revolvers. Covered in cosmoline, a little grime from test firing, but otherwise looking nice and new. After getting home and cleaning it the barrel seemed to have some pitting in the bore. So I cleaned it again (copper solvent, brush, boresnake, repeat several times). With a bore light and clip-on magnifiers I had no doubt; moderate, and in places, severe pitting.

I filled out a work order and sent it to Taurus yesterday. What I'm hoping for is a new barrel with clean, sharp rifling and no vise marks on the frame. I paid for a new gun and frankly, I've seen better bores in old com-block arsenal refinish jobs. I'm disappointed because I've owned several Taurus revolvers (including an older, square-butt 82 that I still regret selling). They were all great guns that functioned flawlessly.

Anybody have any ideas on what I can expect? Anybody have similar trouble with a new Taurus Revolver? I wasn't interested in the Taurus-Bashing that was on some of the other forums, and I'm glad I found this one.
 

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Did you contact them first? They will pay for shipping within the first 6 months. You always want to call first so they can give you all the instructions on shipping it correctly. They will send you a prepaid shipping label.
 

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Yes, they would for the first year, though reports here indicate that they only cover the first 6 months now. You need to call them and get them to (1) send you a FedEx label by email, or (2) arrange for FedEx to pick up your item with the paperwork done. I don't think they'll reimburse you. Next time, call first?
 

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Discussion Starter · #5 ·
Wow! thanks for the replies! Guess I should have called. I just followed the instructions on the website for sending a gun in for service. Fiddlesticks.

BTW, anybody ever see pitting on a new revolver barrel like this?
 

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If you ever have to send firearms next time, see if your local gun store will do it for you. They can ship USPS, whereas you can't. I've heard $15 postage + $5 for their time being the typical charge.

Some big box stores will help you ship a gun you bought from them for free to the manufacturer too.
 

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Discussion Starter · #7 ·
Place I bought it from wouldn't ship it. Guess I gotta look around for new gun stores. I don't like the big boxes so much because it takes a L-O-N-G time to get customer service. Blah.
 

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Place I bought it from wouldn't ship it. Guess I gotta look around for new gun stores. I don't like the big boxes so much because it takes a L-O-N-G time to get customer service. Blah.
I wonder why they wouldn't, it's not like they would be out any money. I wouldn't do business with them if that's the kind of service they offer. Our FFL is cheaper to ship from because they get a business discount, whereas it would cost me more to send it on my own.
 
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