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Fortunately, I've never had to use Taurus Customer Service. Both of mine are great, right out of the box.

It only makes good business sense to provide good customer service. Millions of dollars in advertising notwithstanding, the best form of advertising remains word of mouth. I'd wager that many of the Taurus haters are parroting complaints they've heard second hand. Some gun store commandos think that bashing a particular gun maker, somehow makes them seem knowledgeable.

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