Taurus 327 Missing Screw
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Thread: Taurus 327 Missing Screw

  1. #1
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    Taurus 327 Missing Screw

    Hello folks, new to the forum and I have a few questions. I have this Taurus 327 revolver, and its got a screw loose. Well its more than loose, its gone. I was wondering what its called, where I might find one, anyone know the style, thread size, etc...

    Secondly, I don't see a model number on my gun anywhere. When I look in the owners manual, they have schematics for every revolver it seems. The 327 caliber is listed under Model 327 as a small frame with adjustable sights. My gun doesnt have adjustable sights. So if I look at the fixed sight schematic, no 327 caliber pistols are listed. So is this a Model 327? I've attached a photo, the paper in the picture is to cover up serial numbers, but the missing screw is right at the corner of the paper, the screw would be right in the side of the gun under the cylinder.

    Thanks in advance for any help.
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    777Driver likes this.

  2. #2
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    Key your serial number off the revolver in to the Taurus web site and it will give you the model number.

    Go to the taurususa web site and chat with customer service. They may be able to help with a screw.

    https://www.taurususa.com/support/se..._number_lookup

    Please keep us posted on what you find.
    777Driver likes this.

  3. #3
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    Welcome from Northern Illinois! Good luck finding the screw and remember it's under warranty. If you have a friendly FFL, they can ship it in to Taurus via USPS for 30.00 +/-. Need to be an FFL to use the postal service, regular citizens use UPS or FedEx for quite a bit more.
    “…democratic socialism, the great utopia of the last few generations, is not only unachievable but that to strive for it produces something utterly different – the very destruction of freedom itself. As has been aptly said: ‘What has always made the state a hell on earth has been precisely that man has tried to make it his heaven.'” F.A. Hayek

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  5. #4
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    Schluder parts in Texas. Same screw assembly for Models 85, 605, 327 and others.
    Czechbikr and DeltaBravoKS like this.
    U.S. Navy 2-63/3-86 Retired E-8, MMCS
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    Welcome aboard, from Las Vegas!
    What DeltaBravoKS said.

  7. #6
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    Yea so Guesser wins the prize. Man what an annoying deal this was. So here's my conversation with Taurus, I went to the online chat after a 50 minute wait on hold using ye olde telephone...

    Chat started: 2020-02-04 11:29 PM UTC
    (11:29:14 PM) ME: SN ######, lost a screw while shooting pistol, I believe it is called a crane lock screw, when cylinder is rotated to reload the cylinder the crane separates from the gun. This screw was in the side of the pistol, between the trigger and the cylinder on the right side
    (11:29:30 PM) *** Jasmine joined the chat ***
    (11:29:34 PM) Jasmine: Thank you for contacting Customer Care. My name is Jasmine, I will be happy to assist you.
    (11:30:00 PM) Jasmine: One moment to check what we have available for that model.
    (1151 PM) Jasmine: Thank you for your patience, at this time those screws are not available. I could place a back order for you but there would be no eta.
    (1112 PM) ME: what should I do with the gun?
    (1158 PM) ME: no eta means never? I'm not sure what to say about that. Its a metric screw with maybe a chisel point
    (1119 PM) Jasmine: You check aftermarket for the screws. Customers have been successful with this link gunpartscorp.com.
    (1135 PM) ME: ok thanks
    (1147 PM) Jasmine: You're welcome, thank you for contacting Taurus. Have a great evening.

    So they sent me to Numrich, who didnt have it this time. I tried the Schluder fellow, and he was quite helpful and made sure I knew what I needed to know. Good service, and thanks for the help! Screw was expensive, but pistol was a paper weight without it basically.

  8. #7
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    So I felt Taurus really didn't give many craps to my problem, and I was going to sell the thing and be done with them. I'm not going to sell it, but I'm not at all sure about their customer service in this case.

  9. #8
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    Quote Originally Posted by polishmagnum View Post
    So I felt Taurus really didn't give many craps to my problem, and I was going to sell the thing and be done with them. I'm not going to sell it, but I'm not at all sure about their customer service in this case.

    So they didn't have your part and offered to order one, but couldn't say when it would come in. What else could she have done to let you know that she cares? She did suggest an alternative supplier.
    Qwiks draw likes this.
    “…democratic socialism, the great utopia of the last few generations, is not only unachievable but that to strive for it produces something utterly different – the very destruction of freedom itself. As has been aptly said: ‘What has always made the state a hell on earth has been precisely that man has tried to make it his heaven.'” F.A. Hayek

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    Ordering said screw means it has to come from overseas from Brazil. It would be nice if they could do it different, but they have a lot of hoops to jump through as a exporter/exporter. They are not going to overnight ship that part at great cost for each and every part that buyers are going to need. 327s have not been manufactured since 2010. That is 10 years after the fact for manufacture and limited parts for any brand, make or model by any company is going to be hard to find.

    Most companies stop manufacture of spare parts after 5-10 years after a model production. Or they make what they feel what is enough parts for a certain time period after a model is considered obsolete. I own a 327 and know that some frame parts might or might not be available ever again.

    Sounds like there is little they could do but they were willing to try under the circumstances.

  11. #10
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    Try finding new OEM parts for a 10 year old Japanese motorcycle...
    Qwiks draw likes this.

 

 
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