Hi all, I had some issues with a 856 which I had to contact Taurus about. Basically the cylinder lock would drop inside the frame and not come back out whenever I cocked the hammer back into single action mode. It meant the cylinder was free to rotate. After no luck in calling or emailing Taurus I managed to get ahold of them in their chat. They said they would send a new Spring/plunger that is supposed to prop the cylinder lock up out of the frame. Anyways, that was 4 weeks ago going on 5 now and I’m still waiting.
How long do you guys typically wait for parts? I’m half thinking after reading some much older posts that I won’t see the part for 6 months from now. Or they just forgot about me. I’ll probably try to get ahold of them again but I was just curious what most people had experienced.
My only experience with direct dealings with firearms companies is limited to 2 occasions. One was with smith and Wesson and the part they sent arrived in a week.
A different occasion I had to send in a firearm to Bersa for repairs and they sent me a new firearm in about a week and a half.
How long do you guys typically wait for parts? I’m half thinking after reading some much older posts that I won’t see the part for 6 months from now. Or they just forgot about me. I’ll probably try to get ahold of them again but I was just curious what most people had experienced.
My only experience with direct dealings with firearms companies is limited to 2 occasions. One was with smith and Wesson and the part they sent arrived in a week.
A different occasion I had to send in a firearm to Bersa for repairs and they sent me a new firearm in about a week and a half.