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  1. #11
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    Replace/find a new friend....LOL
    Czechbikr and Wino like this.

  2. #12
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    Good advice already given.

    Welcome to the forum from Northern Oklahoma.

  3. #13
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    And they say Taurus has bad customer service! HA!

    Yesterday I came on to the forum to ask some advice about a Taurus PT-145 for a concealed carry. Unfortunately, this particular model was a part of a recall. I did some further research into it because my friend was the one who tried selling the handgun to me. He also didn't know about the recall.

    After some research on the interwebs, I found that Taurus has an exchange program where they will replace everyone's defective handgun at no charge. How many companies would do that?! I think this speaks to the high level of customer service that Taurus owners receive. It is rare to find a company that cares that much about their customers.

    There is also a website where you can signup to receive more information on the settlement.

    https://www.tauruscartersettlement.com/register/


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  5. #14
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    Quote Originally Posted by Mutt View Post
    The other posters are right, this is one the guns involved in the class action settlement:
    If You Own a Taurus Pistol A Settlement Has Been Proposed in a Class Action Lawsuit that Alleges Safety Defects
    I found a link where you can signup for more information on the exchange.

    https://www.tauruscartersettlement.com/register/

  6. #15
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    Yup! Taurus is miles ahead of other companies when it comes to supporting their customers. So that means you could get it for next to nothing then send it in for something better. Win, win!
    Life is full of give and take. Give thanks and take nothing for granted!

  7. #16
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    Personally, I would go the route of a new firearm, especially considering the pending lawsuit/settlement involving the milpros. I suggest looking into the 24/7 G2 compact or the 700 series. If you want a compact 45, the only Taurus offering is the 24/7 compact at this point.
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  8. #17
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    Quote Originally Posted by ICUKev View Post
    Yup! Taurus is miles ahead of other companies when it comes to supporting their customers.

    Unless you simply need parts. Then most other manufacturers win hands down.

    And if it's going to take six months to get that replacement pistol how good is that
    service really?


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    D. White
    mingaa likes this.
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  9. #18
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    Quote Originally Posted by FrostyAlex View Post
    I found a link where you can signup for more information on the exchange.

    https://www.tauruscartersettlement.com/register/
    The Taurus recall program has been discussed in detail on this forum. There is even a thread where members are tracking the time their recall firearms are being processed. I know the recall website states what is happening, what is does not disclose it the length of time it will take from when you send you firearm in and when you will get your new pistol/refund back.
    The Taurus recall is so large that Taurus has been overwhelmed. They do not have the man power to handle the processing in a timely manner. Chats to customer service turn into an exercise of frustration. And once they inspect your firearm and decide to replace it, there are no replacement firearms in stock. So you have to wait your turn to have Taurus manufacture and ship new firearms from Brazil.
    Expect a wait time somewhere between 6-12 months for the whole process to occur but do not expect notifications updates from Taurus.
    mingaa likes this.

  10. #19
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    Quote Originally Posted by FrostyAlex View Post
    What is the lawsuit/recall? Do you have any other info on this? Thank you for the advice! I was seriously considering picking it up later this week but I might hold off a bit knowing this.
    Taurus Agrees To $39 Million Settlement In Defective Pistol Case | Hunting, Fishing and Shooting News on Grand View Outdoors
    Taurus pistol recall: Firearms company voluntary recalls nearly 1 million pistols | AL.com

    Lot of info available.

  11. #20
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    Quote Originally Posted by FrostyAlex View Post
    I found a link where you can signup for more information on the exchange.

    https://www.tauruscartersettlement.com/register/
    Thanks for the link. I've been kind of following the whole thing out of curiosity. I'm not effected by it as I have a PT-111 G2


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