The Other Side of Black Friday
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    The Other Side of Black Friday

    There have been a number of threads about how awful it is to shop Black Friday. Well, I work retail. I don't have the option of staying home. I was there at opening on Thanksgiving; on Black Friday, and on Blacker Saturday.
    And if you think you shoppers have it bad, pause a moment and feel sorry for the working stiffs. At least you want to be there. Hours are long, breaks are non-existent, lunch-times are shorter. We have to deal with cranky people all day, and we're tired, and even if we want to still take the time to be pleasant, there will be three other customers watching us "waste" time and they will complain. It's not rudeness, we do not have the time for extra words, we do not have the time to look things up, or to check back stock. We are on the floor and we cannot leave because the crowd will not let us.
    If you have ever had to face down a pack of wolves, you know what it feels like. So if you had an unpleasant experience shopping on Black Friday and vow to never do it again… it's OK by me.
    I will continue to try to do the best job I can, but for those three days, my best does not meet my standards of excellence.
    (This post has not been approved by the company I work for, and I am not a spokesperson for said company.)
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    Quote Originally Posted by MadKaw View Post
    There have been a number of threads about how awful it is to shop Black Friday. Well, I work retail. I don't have the option of staying home. I was there at opening on Thanksgiving; on Black Friday, and on Blacker Saturday.
    And if you think you shoppers have it bad, pause a moment and feel sorry for the working stiffs. At least you want to be there. Hours are long, breaks are non-existent, lunch-times are shorter. We have to deal with cranky people all day, and we're tired, and even if we want to still take the time to be pleasant, there will be three other customers watching us "waste" time and they will complain. It's not rudeness, we do not have the time for extra words, we do not have the time to look things up, or to check back stock. We are on the floor and we cannot leave because the crowd will not let us.
    If you have ever had to face down a pack of wolves, you know what it feels like. So if you had an unpleasant experience shopping on Black Friday and vow to never do it again… it's OK by me.
    I will continue to try to do the best job I can, but for those three days, my best does not meet my standards of excellence.
    (This post has not been approved by the company I work for, and I am not a spokesperson for said company.)
    I know the feeling, I worked in the restaurant industry for years and this weekend always sucked for me as I worked pretty much all day and night with no break four days straight dealing with not so friendly people. The week between Christmas and New Years was also just as bad.
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    I work in a very large prison, holidays get special visitation for inmates. I think that still beats being in a retail setting.

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    I hear ya Madkaw! I have worked in retail in the past and it was about getting through the holidays.

    PS: I have never shopped on Black Friday. I do my best to stay out of stores all together during that time.
    Last edited by darbo; 11-27-2017 at 06:39 PM. Reason: add PS

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    I worked retail for a few years. Black Friday and the weekend after weren't too bad. I worked a parts store though The peak shopping times of year were always dead. I don't even know why we were open half the time. Being a manager, I literally watched the sale dollars per hour so I could justify to higher-ups closing the store early. I suppose that's it's own kind of hell but sometimes we'd make it fun by prank calling other stores. We had some good times but I'll never deal with the public like that ever again if I can help it.

    ETA: I refuse to go black Friday shopping. The deals are never that great and I don't deal well with those city people. No respect from any of them.
    Last edited by JeeperCreeper; 11-27-2017 at 07:08 PM.
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    I just went to Home Depot Friday afternoon, just to get some stocking stuffers for three of my shopping list males and, yes, I feel for those working there. Home Depot is always busy, but it was a zoo.

    I usually just fend for my self and climb the shelves to get to a fresh box of something that they are out of.on the display shelves.

    I did have a good experience a couple of weeks ago as a clerk actually knew where some inside the pipe, pipe wrenches were located.

    We have a smaller Regional Home Improvement center, where I have learned who to ask for help and who not to. Twice, the same fellow I have asked about something has said they didn't have it, and both times, I was still looking at displays frantically and spotted what I was looking for behind him. He has only worked there about 5 years.

    I really appreciate folks who know their inventory and always thank them. Others may send me to the wrong end of the store. Retail is tough, did it in High School, but at least, you don't have customers riding around in a car with you all day. Particularly folks with kids.
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    I feel bad for anyone that works in food service or retail every day, not just Black Friday. One of my exes waitressed for awhile, my sister-in-law currently does and my son-in-law manages a chain video game store. I didn't participate in any of the rituals of the holiday but I thoroughly enjoyed its benefits at work. Most businesses around here are closed from Thanksgiving day through the following Monday, which is the biggest holiday of the year...the first day of buck. Everyone was either shopping, preparing for hunting or assumed I'd be closed so for me, it was a day of almost no distractions or interruptions.....so was today. Black Friday and the first day of buck are my two most productive days of the year.
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    I try not to ever go shopping those 4 days - I wish the retail industry and food industry would honor them and their employees

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    Many, many years ago I worked retail.

    Way before black Friday.

    I worked in a toy store. In a shopping center. With a grocery store, beauty shop, shoe store and women's apparal store.

    Between Thanksgiving and Christmas it seemed every day was black. Mommy would go shopping and tell the little brats to go play in the toy store until she was through.

    And when we were first married my wife could not understand why I didn't want kids!

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    Quote Originally Posted by MadKaw View Post
    There have been a number of threads about how awful it is to shop Black Friday. Well, I work retail. I don't have the option of staying home. I was there at opening on Thanksgiving; on Black Friday, and on Blacker Saturday.
    And if you think you shoppers have it bad, pause a moment and feel sorry for the working stiffs. At least you want to be there. Hours are long, breaks are non-existent, lunch-times are shorter. We have to deal with cranky people all day, and we're tired, and even if we want to still take the time to be pleasant, there will be three other customers watching us "waste" time and they will complain. It's not rudeness, we do not have the time for extra words, we do not have the time to look things up, or to check back stock. We are on the floor and we cannot leave because the crowd will not let us.
    If you have ever had to face down a pack of wolves, you know what it feels like. So if you had an unpleasant experience shopping on Black Friday and vow to never do it again… it's OK by me.
    I will continue to try to do the best job I can, but for those three days, my best does not meet my standards of excellence.
    (This post has not been approved by the company I work for, and I am not a spokesperson for said company.)

    Actually my customer service was great on Black Friday...It was everybody else that makes it horrible....
    My advice to all shoppers on Black Friday is to take a Gas X or Beano before leaving the house

 

 
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