A little while back, I told y'all that I was going to get a muzzleloader. I wound up getting a CVA Hunterbolt, and I will add pics and such to my previous post for an update.
However, I had to tell you guys about CVA customer service. When I tore down my new rifle for cleaning, there was a problem with the bolt -- the striker and striker spring were broken (might be the reason it was such a good deal). In addition, the head of the breech plug was chewed up, making removal and primer loading difficult.
Well, I e-mailed CVA, and a fellow by the name of Ken told me NP -- it's covered under warranty, and he would send the parts out. About a week later, all of the parts came! They are now installed in my rifle, and I have a smokepole I can use!
Talk about no-hassle customer service! You don't see this very often, and I can guarantee you -- CVA just earned themselves a repeat customer!!!!!!!
However, I had to tell you guys about CVA customer service. When I tore down my new rifle for cleaning, there was a problem with the bolt -- the striker and striker spring were broken (might be the reason it was such a good deal). In addition, the head of the breech plug was chewed up, making removal and primer loading difficult.
Well, I e-mailed CVA, and a fellow by the name of Ken told me NP -- it's covered under warranty, and he would send the parts out. About a week later, all of the parts came! They are now installed in my rifle, and I have a smokepole I can use!
Talk about no-hassle customer service! You don't see this very often, and I can guarantee you -- CVA just earned themselves a repeat customer!!!!!!!