I am a new Taurus owner. I purchased a PT-840C around the first part of January 2012 and have already had to send it in for repair. They have had my firearm for 6 weeks as of tomorrow. I have called the customer service number several times to check on the status after the four weeks passed. The only explanation they will give me is the part is on order with no estimate of when the repair will be completed. The transfer bar malfunctioned resulting in multiple rounds firing after a single trigger pull. This was a new pistol that was less than 4 weeks old! I had shot approx. 200rds thru it. The email I got from Taurus shows the firearm was received February 2nd. The customer service agent told me they ordered the part on February 8th. The email stated I should have the firearm back within 4 weeks. They have had it for 6 weeks already and I am the one having to call to find out what is going on with the repair. There has been no attempt from Taurus to contact me since the initial response of receiving the firearm for repair. Their customer service agents don't have any answers as to why it's taking so long, just that the part has been ordered and that is all they can tell me! Not very impressed with Taurus at the moment! May be the last firearm I purchase from them! Anyone else having issues like this???
Reading another thread and someone mentioned that Taurus has a new policy of sending you a new replacement firearm if the repair takes longer than 8 weeks....? Anyone else heard about this?
The Tree of Liberty needs to be refreshed from time to time with the blood of socialists and tyrants, it's time to fertilize the tree....Jake
Dead Squirrels flag no tails! Jake
Double Barrel Rubber Band Gun
"Be Patriotic, Buy A Gun!" Jake
Longevity in life should be measured in how many dogs you loved and how many loved you instead of years. Jake
Welcome to the Forum from Central Iowa
Sorry to hear about your troubles. I have nothing to offer on a possible resolution as I've never had to use taurus cs. I hope everything works out to a positive outcome for you.
OEF Veteran and Cornfed Iowa Boy
Gen 4 Glock 17/19
Welcome from East Texas to the best gun forum on the internet.
Sorry about your problems, but rest assured they'll make it right.
Always remember to Reduce, Reuse and Recycle your targets
Reduce them to shreds
Reuse shoot them more than once
Recycle whatever is left over
24/7 Pro C 40 S&W PT1911 45 ACP 738 TCP 380 ACP PT111 SS Model 66 .357
About me - I take very little seriously especially myself.
Ignorance is the lack of knowledge. Stupid is the refusal to do anything about it.
Tell them to just install a selector switch on it and you will be happy!
Welcome from West Texas! Sorry to hear about your trouble.
Hello and welcome from Southeast Tennessee;; Sorry to hear about your problem; Next time you call customer
service ask to speak to Susan and ask if she can help you, She seems to be the most knowledgeable and
"People willing to trade their Freedom for Temporary Security deserve neither
and will lose both!" Benjamin Franklin
When you disarm the people, you commence to offend them and show that you distrust them either through cowardice or lack of confidence, and both of these opinions generate hatred.
Welcome from East Texas. Maybe you got the secret Taurus model that was a copy of the Beretta 93r just made to look like an 840
To preserve liberty it is essential that the whole body of people always possess arms and be taught alike, especially when young, how to use them.
Richard Henry Lee
Before all else, be armed.
Political power grows out of the barrel of a gun.
To disarm the people is the best and most effectual way to enslave them.
George Mason, co-author of the Second Amendment
Welcome from Lapeer,Michigan.
In memory of Connie Ann Johnson, July 9,1962- March 31, 2011
The selector switch and a 50 round mag...... Welcome from the Rust Belt USA.....
The problems we face today are there because the people who work for a living are out numbered by the people that vote for a living
"A free people ought not only to be armed and disciplined, but they should have sufficient arms and ammunition to maintain a status of independence from any who might attempt to abuse them, which would include their own government." - George Washington