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  1. #1
    Member
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    26313
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    Apr 2012
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    Tauras Customer Service

    I read a whole bunch of negative things about the customer service with Tauras. I purchased my PT 709 a week and half ago had a problem with my new magazine and I called the same day. Then I started reading all these negative remarks about Tauras , the pistol I purchased and the customer service. I was a little scared and almost was ready to trade it in and go with another Glock. I am going to shoot again tomorrow and if the gun acts up I may make the trade but to let you know I called Tauras today and they did what they was suppose to do I will be getting my magazine tomorrow already checked i am happy and I will be happier if the gun works well again tomorrow. Love the gun and I hope it is a keeper.
    Taurus Protector Poly 605 .357
    Glock 27 Gen3
    Glock 23 Gen4
    Taurus Protector Poly .38
    Ruger LCP
    Big Daddy Yankee
    FORMER "USMC"
    "SEMPER FI "
    Beaufort SC

  2. #2
    Senior Member
    Member #
    20347
    Join Date
    Jun 2011
    Location
    Texas
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    All of my experiences with Taurus CS have been positive. They will make it right. Sometimes it may be a little slower than we would like, but they stand behind their product in the end. IMHO that is what counts.

    Hope your mag comes in and all is well.
    Always remember to Reduce, Reuse and Recycle your targets
    Reduce them to shreds
    Reuse shoot them more than once
    Recycle whatever is left over

    24/7 Pro C 40 S&W PT1911 45 ACP 738 TCP 380 ACP PT111 SS Model 66 .357
    About me - I take very little seriously especially myself.

    Ignorance is the lack of knowledge. Stupid is the refusal to do anything about it.


  3. #3
    Member
    Member #
    26313
    Join Date
    Apr 2012
    Posts
    57
    Liked
    9 times
    Thanks Brother
    Taurus Protector Poly 605 .357
    Glock 27 Gen3
    Glock 23 Gen4
    Taurus Protector Poly .38
    Ruger LCP
    Big Daddy Yankee
    FORMER "USMC"
    "SEMPER FI "
    Beaufort SC

  4. #4
    Supporting Member

    Member #
    12255
    Join Date
    Feb 2010
    Location
    United States - Mississippi
    Posts
    29,661
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    18345 times
    I've only had the occasion to return two of the thirteen Taurus handguns that I've owned to warranty service...and both times I've came out pleased.

    In one instance, Taurus actually replaced my TCP PT738 with a new one.





    In Memory of Erv Bobo, Supporting Moderator

    (Lance0812)
    September 23, 2014

 

 

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