My tcp was just sent back to Taurus.... Again. My first C series had a ton of issues and they sent me a brand new D series. It was flawless for 300 rounds then it started getting rounds jammed every time I fed a new mag in. It also began dropping my mag(you could even wiggle mags out with your hand) and the slide began to lock back with one round left in the*magazine. Hopefully it gets fixed this time and there won't be any more issues.
Update 1:
I just wanted to update that I checked online and my firearm is being returned to me. Turn around time will be less than 2 weeks including the shipping both ways. That is a huge positive.*
I did end up calling them and the gentleman said I had 2 defective*magazines*which had been replaced. Also my*magazine release, slide lock and something else not really sure what he said, were replaced as they were found to be defective. They fired 6 rounds of speer and 6 rounds of wwb without issue before mailing back my tcp. I am excited to get my tcp back as I love carrying it. Just hope there are no more issues with it.*
Update 2:
Lol, sorry I have to laugh before I vent. Taurus is completely inept as a company. If you are reading this and considering a Taurus, don't. So I took the day off today to wait for my gun to be returned to me. Taurus told me by 430pm. So I called in cause I saw the FedEx guy that I know and he said he didn't have a package. I called Taurus and they sent my gun to somewhere/someone else incorrectly. That's where I am now. I thought, wow finally Taurus did something great, I was getting my gun back in two weeks. Now I have no clue who is handling my gun, where it is, or when/if I will get it back. They claimed fedex gave them wrong/used shipping numbers, I call bull feces on that one. I wish I saved and spent a bit more on a product from a reputable company that wouldn't be giving me all these issues.*
Continued...
Found out my TCP went to a residence in Milwaukee, Wisconsin. I called fedex, they stated taurus reused old shipping labels on shipments within a three date window. So many packages are being delivered to the wrong addresses. Fedex is returning all packages they have on hand undelivered and it will be reissued.
Update 3: After some back and forth, the manager resolved this mixup by issuing me a brand new replacement. Granted it cost me FFL fees but it shot 40 flawless rounds, but I just cannot get myself to trust this brand. I will be selling it regardless as I do not trust Taurus and my hands are too large for this gun.
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Update 1:
I just wanted to update that I checked online and my firearm is being returned to me. Turn around time will be less than 2 weeks including the shipping both ways. That is a huge positive.*
I did end up calling them and the gentleman said I had 2 defective*magazines*which had been replaced. Also my*magazine release, slide lock and something else not really sure what he said, were replaced as they were found to be defective. They fired 6 rounds of speer and 6 rounds of wwb without issue before mailing back my tcp. I am excited to get my tcp back as I love carrying it. Just hope there are no more issues with it.*
Update 2:
Lol, sorry I have to laugh before I vent. Taurus is completely inept as a company. If you are reading this and considering a Taurus, don't. So I took the day off today to wait for my gun to be returned to me. Taurus told me by 430pm. So I called in cause I saw the FedEx guy that I know and he said he didn't have a package. I called Taurus and they sent my gun to somewhere/someone else incorrectly. That's where I am now. I thought, wow finally Taurus did something great, I was getting my gun back in two weeks. Now I have no clue who is handling my gun, where it is, or when/if I will get it back. They claimed fedex gave them wrong/used shipping numbers, I call bull feces on that one. I wish I saved and spent a bit more on a product from a reputable company that wouldn't be giving me all these issues.*
Continued...
Found out my TCP went to a residence in Milwaukee, Wisconsin. I called fedex, they stated taurus reused old shipping labels on shipments within a three date window. So many packages are being delivered to the wrong addresses. Fedex is returning all packages they have on hand undelivered and it will be reissued.
Update 3: After some back and forth, the manager resolved this mixup by issuing me a brand new replacement. Granted it cost me FFL fees but it shot 40 flawless rounds, but I just cannot get myself to trust this brand. I will be selling it regardless as I do not trust Taurus and my hands are too large for this gun.
Sent from my Nexus 6P using Tapatalk